Sydney Airport Parking — Legal
Privacy Policy
This policy explains how sydneyairportparkig.com handles personal information collected through this website. It applies to information submitted through the enquiry form and to technical information generated when the site is used. This site is a parking guide and enquiry service for Sydney Airport at Mascot, NSW. It does not operate car parks and does not process parking payments.
How to use this page
Find what we collect, why we keep it, how long it stays, and how to ask for access, correction, or deletion.
Related documents:
What this policy covers
This page describes handling of personal data for visitors who browse Sydney Airport parking information and for travellers who send an enquiry about airport parking, parking at Sydney Airport, and parking Sydney Airport options across domestic and international precincts.
We explain the enquiry details you choose to share, the basic technical records created when pages load, and the practical limits of this site. If you compare parking for a trip from Mascot, check terminal access, or ask about an accessible bay, the same rules apply.
Important boundary
Sydney Airport Parking on this domain provides guidance and forwards enquiries. Car park operation, entry, overstay handling, and payment remain with the relevant car park operator under its own terms.
On this site
Enquiry details stay with your question. Technical records keep pages working. Neither is used for unrelated advertising.
Contact parking supportEnquiry and technical records
Information we collect
When you submit an enquiry, we collect the details you provide, which may include your name, email address, phone number, flight date, return date, terminal and any parking requirements you describe, such as a need for an accessible bay.
The site also generates standard technical information such as page requests and approximate location derived from your IP address, used to keep the site working and to understand which pages visitors use. We ask you to keep messages to travel details and to leave out payment card numbers, passwords, and identity document numbers.
Why we collect it
Enquiry details are used to answer your question and to recommend a parking product that fits your trip, for example short-stay near the terminal or a longer stay with shuttle access.
Technical information is used for site operation, security and basic usage reporting. We do not use your enquiry details for unrelated marketing, and we do not sell personal information to third parties.
- Reply to your enquiry and clarify dates, terminal, and vehicle needs.
- Keep pages secure, detect misuse, and fix faults.
- Understand which airport parking pages visitors read.
Legal basis and consent
Information is collected on the basis of your consent when you submit an enquiry, and on the basis of legitimate interests for site operation and security.
You can withdraw consent at any time by contacting us and asking for your enquiry details to be deleted, subject to any record-keeping obligation that applies. Withdrawing consent stops further handling of that enquiry, but does not undo replies already sent.
Sharing and disclosure
Enquiry details may be shared with the relevant parking operator only where that is necessary to answer your question or progress a booking. Technical information may be processed by service providers who host or maintain the site.
Parking operator, only when needed
For example, to check bay availability, accessible access, or terminal transfer for your dates. No bulk sharing, no list sales.
Hosting and maintenance providers
Firms that keep the site online and secure may process logs to deliver pages and prevent abuse.
What we do not do
We do not disclose personal information for third-party advertising, and we do not publish enquiry details.
Your enquiry stays with your trip. We keep what is needed to reply, and remove what is not.
Retention is tied to your question and follow-up, not to open-ended storage. Technical logs are kept for shorter periods for security and reporting.
Retention
Enquiry records are retained for as long as needed to handle the question and any follow-up, and for a reasonable period afterwards for record-keeping. Technical logs are retained for shorter periods appropriate to security and reporting purposes. When information is no longer needed, it is deleted or anonymised.
Your rights
You can ask to access the personal information we hold about you, request correction of inaccurate details, or request deletion of your enquiry record. You can also object to particular uses or ask for a copy of your information in a portable format where that applies. Requests can be made using the contact details below.
Access
Ask what enquiry details we hold for your name or email address.
Correction
Fix a wrong date, terminal, phone number, or vehicle note.
Deletion
Ask us to delete your enquiry record when it is no longer needed.
Portability and objection
Request a portable copy or object to a particular use where it applies.
To help us find your record quickly, include the email address you used, the approximate date of your enquiry, and your travel dates if you shared them. We may need to confirm identity before releasing details.
Cookies
This site uses cookies as described in the Cookie Policy. Cookies support basic site functionality and, where applicable, usage measurement. You can control or delete cookies through your browser settings. Disabling cookies may affect how parts of the site behave.
Read Cookie Policy
Security
We take reasonable technical and organisational steps to protect the information submitted through this site. No transmission over the internet can be treated as free of risk, so please avoid sending sensitive information such as payment card details through the enquiry form. Parking fees are payable to the car park operator under its own terms, not through this site.
Children
This site is intended for adults arranging travel and parking. We do not knowingly collect personal information from children. If you believe a child has submitted information through this site, contact us and we will delete it.
Parents and guardians can use the privacy contact below and include the email address or phone number used, so the record can be found and removed promptly.
Changes to this policy
This policy may be updated to reflect changes in how the site operates or in applicable requirements. The current version is the one published on this page.
Material changes will be reflected here, and continued use of the site after an update indicates acceptance of the revised policy. If you sent an enquiry before a change, the version in force at that time describes the original handling, while new requests follow the current page.
Privacy requests
Contact for privacy requests
Privacy questions and requests can be sent using the contact details published on the Contact page of this site, or to Level 3, International Terminal, Mascot NSW 2020, Australia, phone +61 2 9667 9111.
- Level 3, International Terminal, Mascot NSW 2020, Australia
- +61 2 9667 9111
- [email protected]
- Open 24 hours, 7 days a week
What to include in your request
Tell us whether you want access, correction, or deletion, and share the email address used for the enquiry. For Sydney Airport parking questions about domestic or international travel, add your flight date and terminal so we can locate the right message thread.
Do not include payment details in your message. For booking and payment matters, the car park operator assists under its own terms.